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The Log

What we are thinking about

Notes from actual project work — not what AI is going to do eventually, but what it does and does not do right now.

Laptop on a desk with documents and handwriting
Operations May 2026

What AI agents actually do for operations teams

Not what the demos show. What happens after six months of daily use — the routines that stick, the places agents disappoint, and what that means for how to scope the next one.

By Nadia Voss

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Tooling April 2026

The no-code automation ceiling: when Make stops being enough

A pattern we see repeatedly in teams that have been using Make or Zapier for a while. What the actual limits are and how to think about the transition.

By Olivier Chartier

Business team discussing integration at a meeting table
Engineering March 2026

Adding LLMs to an existing product without breaking what works

Practical notes from three integration projects. What we changed our minds about midway through, and why the scoping conversation matters more than the model choice.

By Olivier Chartier

Person at a computer keyboard working through a problem
Maintenance February 2026

When agents fail silently: four modes of quiet degradation

The failures that do not throw errors are the dangerous ones. What to watch for, why they happen, and how we catch them before clients do.

By Nadia Voss

Person working on a laptop at a cafe with a coffee cup
Regulation January 2026

The EU AI Act for teams under 50 people: what actually applies

Most coverage treats the regulation as a large-company compliance problem. What it means in practice if you are a small team building or deploying agents inside the EU.

By Nadia Voss